Training Materials
     

2019 Introduction to HCAHPS Training Materials:

Please click here to view or download the agenda for the Introduction to HCAHPS Self-training Module.

Please click here to view or download the slides for the Introduction to HCAHPS Self-training Module.

Note: To print multiple slides on one page (more than one slide per page):

     Select Print

     Print window will be displayed

     From the drop down menu under “Page Sizing & Handling" select "Multiple"

     Select "Pages per sheet" (2-16)

     Click on “Print”


2019 HCAHPS Update Training Materials

Please click here to view or download the agenda for the Wednesday Survey vendor and Multi-site HCAHPS Update Training session.

Please click here to view or download the agenda for the Thursday Self-administering Hospital HCAHPS Update Training session.

Please click here to view or download the slides for the HCAHPS Update Training sessions.

NOTE: To print multiple slides on one page (more than one slide per page):

     Select Print

     Print window will be displayed

     From the drop down menu under “Page Sizing & Handling" select "Multiple"

     Select "Pages per sheet" (2-16)

     Click on “Print”


Previous Introduction to HCAHPS Training Session Slides:

  • Click here to access 2018 slides
  • Click here to access 2017 slides
  • Click here to access 2016 slides
  • Click here to access 2015 slides

Previous HCAHPS Update Training Session Slides:

  • Click here to access 2018 slides
  • Click here to access 2017 slides
  • Click here to access 2016 slides
  • Click here to access 2015 slides

 

This page was last modified on (3/4/19)